Política de envío

Shipping Policy

Last updated: September 17, 2026

Processing Time

All orders are processed within 1–3 business days after your order has been successfully placed.

Orders are not processed or shipped on weekends or public holidays. If we experience a significant delay in processing your order, we will contact you using the email address provided at checkout.

Shipping Time

Once your order has been processed and shipped, the estimated delivery time is 8–10 business days.

Please note that delivery times are estimates and may vary depending on the destination, carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

Total Delivery Time

Your estimated total delivery time is:

Processing: 1–3 business days
Shipping: 8–10 business days

Please allow the full estimated timeframe before contacting us about a delayed delivery.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect or incomplete address is provided and the package cannot be delivered, additional shipping costs may apply to resend the order.

Lost or Delayed Packages

If your package appears to be delayed or lost during transit, please contact us at avelissez@gmail.com so we can assist you.

AVELISSEZ is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, natural disasters, or other unforeseen events.

International Orders

For international orders, customs procedures and local regulations may affect delivery times. Any customs duties, taxes, or import charges that may apply are the responsibility of the customer unless otherwise stated at checkout.

Contact

If you have any questions about your order or shipping, please contact us at:

AVELISSEZ

Email: avelissez@gmail.com